Our Responsible Gaming Tools
Set a Deposit Limit
You can set daily, weekly, or monthly deposit limits. Once a limit is set, it cannot be increased easily — this is the most effective way to keep your spending in check.
Session Time Limit
To avoid extended play sessions, you can set a session time limit. Once the time is up, bkok will automatically prompt you to take a break.
Reality Check
At regular intervals, bkok will remind you how long you've been playing and how much you've spent — keeping you aware and in control.
Take a Break
Need some distance? bkok lets you voluntarily pause your account for anywhere from 24 hours up to 6 weeks.
Self-Exclusion Feature
If you feel your gaming is getting out of control, you can activate self-exclusion. During this period, your account will be completely deactivated.
Minor Protection
Bkok is strictly for users aged 18 and above. Age is verified at registration, and we take an active role in keeping minors safe.
Why is responsible gaming important?
Online gaming and betting have become a popular form of entertainment. But like any pastime, it's important to keep it within healthy limits. bkok's responsible gaming policy is built on the belief that gaming should be a source of enjoyment — not financial stress or emotional hardship.
As online gaming continues to grow in Bangladesh, more people are spending time and money on these platforms. bkok believes that building responsible gaming habits will help you enjoy gaming over the long term while avoiding unnecessary risks. We want you to feel good at the end of every session.
Research shows that problematic gaming often starts with small lapses — going over a set budget, chasing losses in frustration, or gaming when tired or stressed. Developing responsible gaming habits by addressing these patterns makes the overall experience far more enjoyable.
Core Principles of Responsible Gaming
- Only play with money you can afford to lose without affecting your daily life.
- Set a budget before you start playing and stick to it.
- Take regular breaks instead of playing for long stretches at a time.
- Responsible gaming means accepting losses calmly and not chasing them.
- Don't let gaming take priority over spending time with family or friends.
- Avoid gaming when drinking or under emotional stress.
- If you're concerned about your gaming, talk to the bkok support team.
How Does Self-Exclusion Work?
Self-Exclusion is a powerful responsible gaming tool that keeps you away from all gaming activity for a set period. You can activate it yourself. While self-exclusion is active, you will not be able to log in, make any deposits, or play any games.
Self-exclusion at bkok can be set for 6 months, 1 year, or permanently. Once active, it cannot be lifted before the period ends — this is by design, so you get a genuine break.
How to Set a Limit
Log In
Log in to your bkok account and go to Profile Settings.
Safe Gaming Menu
Open the "Responsible Gaming" section.
Set a Limit
Choose limits for deposits, session time, or bet amounts.
Confirm
Confirm your limit. Changes take effect within 24 hours.
Our customer support team is available 24/7. Feel free to reach out with any responsible gaming questions.
[email protected]
Signs of Problem Gaming
-
Repeatedly placing bets beyond your budget and being unable to stop yourself.
-
Placing more bets after a loss to try to win back your money — this is known as "chasing losses".
-
Feeling restless or uneasy when you're not gaming.
-
Hiding your gaming activity from family or friends.
-
Gaming is affecting your work, studies, or family responsibilities.
-
Gaming with borrowed money or by dipping into your savings.
-
You've tried to stop gaming but couldn't.
Self-Assessment
Ask yourself the questions below. If you answer "yes" to most of them, consider using our responsible gaming tools or seeking professional support.
Do I think of gaming as a source of income?
Do I feel uncomfortable when I can't game?
Have I told myself "this is the last time" but couldn't stop?
Has my gaming ever caused concern for my family or loved ones?
Do I spend more than my set budget and regret it later?
Bkok Safe Gaming Tools
Deposit Limit
Set a maximum daily, weekly, or monthly deposit amount. Reducing your limit takes effect immediately; increasing it requires a 7-day waiting period.
Loss Limit
Set a maximum loss limit for any given session in advance. When the limit is reached, the session ends automatically.
Session Time Limit
Get reminders to take a break after a set period. Track your play time and avoid spending more time than intended.
Reality Check
Receive regular pop-up notifications reminding you how long you've been playing and how much you've wagered.
Cooling-Off Period
Take a voluntary break lasting anywhere from 24 hours to 6 weeks. Placing bets or making deposits is not possible during this time.
Self-Exclusion
Suspend your account entirely for a longer break. Choose 6 months, 1 year, or permanent — it's up to you.